What is it?
Payment reminders in SmartWerk help you follow up a payment without writing an email every time.
Send a payment reminder as a freelancer: friendly, clear and on time
Invoicing & admin
Send a reminder before the due date from your invoice list and follow up overdue invoices with a friendly, a firm and a final reminder.
Start free, no credit card needed.
Who is it for?
For freelancers who do not like chasing their money but cannot let it slide either.
What problem does it solve?
An open invoice is quickly forgotten, and writing a reminder feels awkward. Without a fixed approach it becomes postponement, and postponement costs liquidity.
What you get
01
Remind before the due date
From your invoice list, send one reminder before the term expires, up to seven days ahead.
Start for free02
Follow up after the due date
For an overdue invoice you follow up in three steps: friendly, firm and final.
Start for free03
Everything is in it
A reminder states invoice number, amount and payment instructions, so your client can pay straight away.
Start for free04
You stay in control
You send the reminders yourself or let the follow-up of overdue invoices run automatically.
Start for freeHow it works in SmartWerk
Send your invoice
Create the invoice with a payment term and send it to your client.
Remind before the due date
From the invoice list, send one reminder, up to seven days before or on the due date.
Follow up after the due date
Use the reminders for overdue invoices: friendly first, firmer later.
Go further if needed
If payment stays out, you can send a formal notice outside SmartWerk or start collection.
Part of one workflow
SmartWerk follows a job from client to bookkeeper. The highlighted step is this page.
What you can do
Reminders belong with the invoice: your client, the amount and the payment details are already in it.
Reminder before the due date
One message per invoice, as long as the invoice has not expired yet.
Three steps after the due date
Friendly after about seven days, firm after about fourteen and a final reminder after thirty days or more.
Payment details in every message
Invoice number, amount and payment instructions are in the email.
Manual or automatic
Send yourself, in bulk or let the follow-up run automatically.
Seven languages
Reminders can be in your client’s language: Dutch, English, German, French, Spanish, Polish or Russian.
Connected to other tools
Frequently asked questions
When do you send a payment reminder?
Before the due date you can send one reminder from your invoice list. After the due date you follow up with a friendly reminder after about seven days, a firmer one after about fourteen and a final one after thirty days or more.
What should a payment reminder say?
The invoice number, invoice date, amount, the expired due date and payment instructions such as your IBAN and a payment reference, in a polite tone.
Can I charge statutory interest?
For business payments, statutory commercial interest may apply if a payment term was agreed. Take advice if in doubt.
When do I involve a collection agency?
Usually after one or more reminders and a formal notice with an extra term. You do that outside SmartWerk, preferably with advice.
Try it with your own data
Create a free account and start with one client. Upgrading can wait until you really need a feature.